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Add Money – Terms and Conditions

These Terms form a binding agreement between you and us and govern your access to and use of the Add Money Service.

With the Add Money Service, you can debit money from your other source account with any Faster Payment System (“FPS”) participants who may be a licensed bank, a licensed stored value facility provider or other financial institution accepted by Hong Kong Interbank Clearing Limited (“HKICL”) from time to time and transfer it to your current or savings account with us by using Add Money Service via SC Mobile installed on your electronic equipment, such as mobile device, as specified by us from time to time. By making an Add Money Transaction, you agree to be bound by these Terms, as supplemented by and read together with the prevailing terms applicable to your bank account with us, including the:

a) Client Terms and General Account Terms, as applicable;

b) Current/Cheque/Savings Account and Time Deposit Terms;

c) Notice to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance (“Ordinance”) and Code of Practice on Consumer Credit Data (“Notice”); and

d) Any other Terms applicable to your banking relationship with us (collectively, the Relevant Terms).

In the event of any inconsistency, these Terms shall prevail over the Relevant Terms.

By agreeing, accessing or utilising the Add Money Service or part thereof, you agree to be bound by these Terms and that you would comply with all applicable laws and regulations that govern your access or use of the Add Money Service.

If you choose NOT to accept these Terms or any of its amendments, please do not proceed and immediately discontinue your access and/or use of the Add Money Service.

  1. Definitions:
    1. Add Money Service” refers to the services described herein.
    2. Add Money Service Registration” means the registration of Add Money Service under Clause 2.
    3. Add Money Transaction” means the direct debit instruction initiated by the client via SC Mobile based on the valid eDDA registered.
    4. Bank” means Standard Chartered Bank (Hong Kong) Limited.
    5. Daily Add Money Limit” means the maximum amount that can be received daily through this Add Money Service.
    6. eDDA” means electronic Direct Debit Authorisation.
    7. Receiving Account” means the account designated by you pursuant to Clause 3 below, by which funds are to be receipt under this Add Money Service. The Receiving Account is an eligible current or savings account with the Bank and in currencies as we may determine from time to time.
    8. SC Mobile” means the Bank’s mobile banking application.
    9. Source Account” means the self-named account of the Source Institution designated by you, from which funds are debited under this Add Money Service.
    10. Source Institution” means the institution of the client’s self-named account with a FPS participant who may be a licensed bank, a licensed stored value facility or other financial institution accepted by HKICL from time to time and from which funds are debited under this Add Money Service.
    11. Terms” refer to these terms and conditions for the use of the Add Money Service.
    12. A reference to:(1) “we/us/our” means the Bank and its permitted successors and assigns.

      (2) “you/your” means the account holder of Receiving Account and Source Account.

      (3) the singular includes the plural and vice versa.

  2. To register the Add Money Service, you are required to initially set up a designated eDDA via SC Mobile by providing the following information during the registration:
    1. Designate your preferred Receiving Account;
    2. Designate your preferred Source Account by choosing the Source Institution and inputting the correct account number;
    3. Designate your Daily Add Money Limit for Add Money Service.
  3. You may only execute an Add Money Transaction subject to the below conditions:
    1. Depending on the operating mode of the Bank and Source Institution and subject to the rules and guidelines of HKICL, the Add Money Transaction may be restricted.
    2. The Add Money Transaction is subject to the Daily Add Money Limit designated by you for the Add Money Service and/or may be subject to the transfer limit set by the Source Institution.
  4. To utilise the Add Money Service, you shall:
    1. Designate your preferred Receiving Account and Source Account; and
    2. Enter the Add Money Transaction amount.
  5. By setting an eDDA for Add Money Service and making an Add Money Transaction in the manner stipulated in Clause 2 to 4 above, you are authorising us to initiate direct debit instruction to the Source Account with the Source Institution, as the case may be. You acknowledge that the Add Money Transaction will be processed, that your Source Account will be debited for the Add Money Transaction amount, and that your Receiving Account will be credited for the Add Money Transaction amount.
  6. To deregister the Add Money Service, you need to cancel all designated eDDA registered for Add Money Service. Once all the designated eDDA registered are cancelled, you cannot execute an Add Money Transaction.
  7. By submitting an Add Money Registration, making an Add Money Transaction, and making a cancellation of a designated eDDA, you consent and authorise us to use and transfer your customer information registered with the Bank, including without limitation your Hong Kong identity number / passport number, mobile number, customer name and Source Account number, to HKICL and the Source Institutions solely for validating and executing your instruction.
  8. You will not use the Add Money Service unless there are available sufficient funds in the Source Account. You will be responsible for any charges incurred by your Source Institution for rejected direct debit due to insufficient fund in your Source Account or other reasons as specified by Source Institution.
  9. You are responsible for ensuring that the details of each Add Money Transaction made using the Add Money Service are accurate and acceptable. You undertake to be liable for all Add Money Transactions that are debited from / posted to your Source Account via the Add Money Service, even if authorised by you in error. We are not responsible for any error contained in such Add Money Transactions, including any debiting or posting from your Source Account or to your Receiving Account, as the case may be, via the Add Money Service.
  10. You are responsible for preventing fraudulent or unauthorised usage of your Receiving Account and Source Account through the Add Money Service. You shall, however, not be responsible for any direct loss, damage or expense incurred or suffered by you as a result of any unauthorised transactions conducted using the Add Money Service, unless there is gross negligence, fraudulent act or wilful conduct on your part. Your failure to follow our security measure recommended by us from time to time regarding the use or safekeeping of your security code/token may be treated as your gross negligence.
  11. You are fully responsible for giving instructions and information changes or updates to us on a timely basis for your Add Money Service. You acknowledge that keeping your designated eDDA records up-to-date is critical for ensuring effective execution of Add Money Transaction instructions and for avoiding incorrect transfer due to incorrect or outdated eDDA records. We will not and you will be solely responsible for any losses and charges incurred due to obsolete or outdated information provided by you.
  12. At any time, we reserve the right to:
    1. impose or amend any maximum or minimum Daily Add Money Limit in connection with your use of the Add Money Service;
    2. refuse to allow Receiving Account to be credited for the Add Money Transaction amount if we reasonably consider such refusal to be in your best interest or otherwise in accordance with the Bank’s policies and procedures; or
    3. modify or discontinue, temporarily or permanently, the Add Money Service,

    You agree that the Bank will not be liable to you or any third party for any block, restriction, suspension, disqualification or termination of your use of the Source Account, Receiving Account or the Add Money Service.

  13. By accepting these Terms, you acknowledge that the Add Money Service may be disabled or otherwise inoperable at times due to service maintenances or reasons beyond our reasonable control.
  14. By accepting these Terms, you agree to indemnify us and to hold us harmless against all actions, claims, proceedings, loss, damages, costs and expenses which may be brought against us or suffered or incurred by us and which shall have arisen either directly or indirectly out of or in connection with Add Money Service as aforesaid.
  15. We are obliged to indemnify the Source Institution from all liabilities resulting from the processing and/or effecting of your above instructions. In turn, you undertake and agree to indemnify us in respect of any and all liabilities as a result of such indemnification.
  16. We are not liable for the refusal and loss by any Source Institution to accept an Add Money Service Registration and/or Add Money Transaction. You acknowledge that our ability to assist you with resolving any complaint or dispute that you may have with any Source Institution is limited and dependent on different factors including but not limited to the nature of the dispute or complaint and the payment network on which the Add Money Transaction was made. Accordingly, where we are unable to help, you agree to resolve any complaint or dispute against any Source Institution directly.
  17. We may amend these Terms at any time by posting the updated Terms on our website, or by notifying you through any other means as we may determine. By continuing to use the Add Money Service after our posting and/or notifying you of the updated Terms, you shall be deemed to have accepted the updated Terms. Updates to the Add Money Service may be issued periodically through app updates. For some electronic equipment, updates will be downloaded automatically. For other electronic equipment, you may not be able to use the Add Money Service until the latest version of the SC Mobile has been downloaded.  You are fully responsible for ensuring the latest version of the SC Mobile has been downloaded to your electronic equipment for the purpose of using the Add Money Service.
  18. The Add Money Service is not intended for use in any jurisdiction where their use would be contrary to any law or regulation of that jurisdiction or where we are not licensed or authorised to provide the Add Money Service. You must comply with all applicable laws and regulations that govern your access or use of the Add Money Service, including the download of the relevant mobile application.
  19. For the avoidance of doubt, nothing above is intended to exclude or restrict any condition, warranty, right or liability which may not be lawfully excluded or restricted.
  20. These Terms are governed by the laws of The Hong Kong Special Administrative Region (“Hong Kong”) and parties submit to the non-exclusive jurisdiction of the courts of Hong Kong.
  21. If there is any inconsistency or conflict between the English and Chinese versions of these Terms, the English version shall prevail.