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Important Information

Important notice regarding the Paper Statement Fee donation arrangement

From 1 July 2019, Paper Statement Fee (‘the Fee’) (HKD5 per month per customer) will be directly debited from the relevant account if you receive any of the following paper statement(s).


  • Consolidated Statement
  • Credit Card Statement(s)
    (except Standard Chartered SHOP’n GAIN Platinum Credit Card, Standard Chartered SHOP’n GAIN Credit Card, Standard Chartered Corporate VISA Card, Standard Chartered Visa Signature Business Card and designated Mastercard (card number starting with 5488))
  • Current/Savings account Statement(s)
  • Standard Chartered Revolving Cash Card Statement(s)
  • Manhattan Revolving Personal Loan Statement(s)


  • Customers aged below 18 or aged 65 or above
  • Customers who hold Click-a-Count
  • Recipients of government disability allowances, allowance for elderlies or Comprehensive Social Security Assistance


1. Paper Statement Fee will not apply to passbook savings account and corporate accounts.
2. Equivalent amount of HKD5 will be charged from other savings/current accounts if there is no HKD savings/current account available.
3. For joint account holder, if the primary account holder belongs to one of the exempted groups, the said account will also be exempted from paying the Paper Statement Fee. Joint account holder may be required to submit a paper form for subscribing eStatements, click here to learn more.
4. Starting from 31 Oct 2021, the paper statement fee donation arrangement to charity has been ended.