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- Investor Grievance – Private Placement of Non-Convertible Securities March 2024
- SEBI vide circular SEBI/HO/MIRSD/FATF/P/CIR/2023/0144 dated 11th August 2023- How can investors update their KYC status to “KYC Validated”
- Investor Grievance – Private Placement of Non-Convertible Securities April 2024
- Investor Grievance – Private Placement of Non-Convertible Securities May 2024
- Policy On Inoperative Accounts And Unclaimed Deposit
- Investor Grievance – Private Placement of Non-Convertible Securities June 2024
- Investor Grievance – Private Placement of Non-Convertible Securities July 2024
- RBI Alert List in relation to Unauthorised Foreign Exchange Transactions
- Investor Grievance – Private Placement of Non-Convertible Securities August 2024
- Investor Grievance – Private Placement of Non-Convertible Securities September 2024
- Investor Grievance – Private Placement of Non-Convertible Securities October 2024
- Investor Grievance – Private Placement of Non-Convertible Securities November 2024
- Investor Grievance – Private Placement of Non-Convertible Securities December 2024
- Investor Grievance – Private Placement of Non-Convertible Securities January 2025
- Investor Grievance – Private Placement of Municipal Debt Securities February 2025
- Investor Grievance – Private Placement of Non-Convertible Securities February 2025
- Investor Grievance – Private Placement of Municipal Debt Securities March2025
- Investor Grievance – Private Placement of Non-Convertible Securities March 2025
- 100 days 100 pays – Restitution of Rights on Deposits
- AMFI Registration Details for Standard Chartered Bank
- Access block from sanctioned countries
- Basel Disclosure
- Advisory – KYC Compliance for Demat Account Holders
- Branch
  - Branch Relocation (Bhubaneswar Branch – Odisha)
  - Branch relocation (Haddows Branch – Chennai)
  - Janta Curfew: Branch Operations to be Shut on 22 Mar 2020
  - Penalty Clause – For inaccurate information in CRS/FATCA
  - Vadodara Branch Relocation effective 12th June 2023
  - Important Information: Branch Relocation (19 N.S. Road Branch – West Bengal)
  - Bhopal branch is moving to a new location
  - Branch Banking Update COVID-19
  - Branch Closed – M3M Gurgaon on 2nd Aug 2023
  - Branch guidelines on 2000 notes discontinuation
  - Branch Management Policy
  - Important Notice – Early closure of BKC branch on 18th Jan 2023
  - Branch relocation from Shop No.28, Ground Floor, Z Square Mall, 16/113 M G Road, Kanpur, Uttar Pradesh – 208001
  - Branches offering Depository Services
- Annual Results
- Branch Relocation (Bhubaneswar Branch – Odisha)
- Appeal from IBA – Help Each Other, Help India
- Branch relocation (Haddows Branch – Chennai)
- Appointment of Statutory Auditors Policy
- Credit Card System Upgrade : FAQs
- Doorstep banking for Senior citizens and Differently abled clients
- Atal Pension Yojana
- Attention Investors
- Dormant Account – List of Acceptable Document
- DSA Code Of Conduct
- Auction Sale of Properties Under the Possession of Bank
- Emergency Credit Line Guarantee Scheme – Commercial Banking
- Award passed at the Banking Ombudsman – FY 2020 – 2021
- Award passed at the Banking Ombudsman – FY 2019 – 2020
- Emergency Credit Line Guarantee Scheme (ECLGS) by Standard Chartered Bank- Corporate Commercial & Institutional Banking
- Banking Ombudsman Awards for 2014 – 2015
- Emergency Credit Line Guarantee Scheme (ECLGS) offering by Standard Chartered Bank
- Enhancing Awareness
- Banking Ombudsman Awards for 2015 – 2016
- Enhancing Our Anti-Money Laundering Procedures
- Banking Ombudsman Awards for 2016 – 2017
- Banking Ombudsman Awards for 2017 – 2018
- Ex Gratia Relief as per Central Government guideline for Retail Bank
- Exchange Earner’s Foreign Currency
- Banking Ombudsman Awards for 2018 – 2019
- Facilities for Senior Citizens
- Fair Practices Code
- Finance against Securities: Rates Summary
- BCSBI Code of Bank’s Commitment to Customers
- FX Clear Retail – Details and FAQs
- Goods and Services Tax on Forex Transactions
- BE(A)WARE – A Booklet on Modus Operandi of Financial Frauds
- Govt Notification on INR 1000 and 500 notes
- Bhopal branch is moving to a new location
- Branch Banking Update COVID-19
- GST Registration Number for Standard Chartered Bank
- Branch Closed – M3M Gurgaon on 2nd Aug 2023
- IBA Circular – Pradhan Mantri Garib Kalyan
- Branch guidelines on 2000 notes discontinuation
- Branch Management Policy
- Important information on appropriate behaviour to stay protected from Corona
- Important Notice – Early closure of BKC branch on 18th Jan 2023
- IMPORTANT NOTICE FOR SAVINGS ACCOUNTS
- Branch relocation from Shop No.28, Ground Floor, Z Square Mall, 16/113 M G Road, Kanpur, Uttar Pradesh – 208001
- Branches offering Depository Services
- Important notice: Revision in applicable Tax Collected at Source (TCS) on outward foreign remittances made under Liberalised Remittance Scheme (LRS)
- Business and Trade Working Capital – COVID 19 Regulatory Package update (Jun-Aug deferment)
- Business and Trade Working Capital – COVID 19 update
- Others
  - Annual Results
  - Update of GST Registration details
  - Service charges & fees : SOSC
  - Inoperative Accounts
  - Goods and Services Tax on Forex Transactions
  - Important notice: Revision in applicable taxes on outward foreign remittances
  - Important Notification on Tax Deducted at Source (TDS) for cash withdrawal
  - Important information on appropriate behaviour to stay protected from Corona
  - Properties-under-the-possession-of-bank
  - CIB AOP Terms & Conditions
  - Notice For Invitation Of Counter Bids And Sale Of Debt Of Sadbhav Engineering Limited Under Swiss Challenge Method
  - Inbox Notification – Terms & Conditions
  - Online Terms and Conditions
  - Terms and Conditions for the use of the Standard Chartered Biometric login service
  - Access block from sanctioned countries
- Wealth Management
  - Prevent Unauthorized Transactions in your demat account
  - Commission Master for Insurance Products
  - Commission master for Investment Products
  - Attention Investors
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  - Branches offering Depository Services
  - SPEED-e Facility
  - Finance against Securities: Rates Summary
  - Investor Charter for Custodian
  - Investor Charter for Designated Depository Participants
  - Investor Charter for Depository and Depository Participants – NSDL
  - Investor Charter for Depository and Depository Participants – CDSL
  - Advisory – KYC Compliance for Demat Account Holders
  - AMFI Registration Details for Standard Chartered Bank
  - Wealth Management
- Client Experience
  - The Reserve Bank- Integrated Ombudsman Scheme, 2021
  - Trade Cut off and Service Levels
  - NSDL Investor Centric Initiatives: Do’s & Don’ts for Demat Account Holders
  - List of Online Referrers – Personal Loans
  - Complaints Analysis for FY 2024-2025.
  - Award passed at the Banking Ombudsman – FY 2020 – 2021
  - Award passed at the Banking Ombudsman – FY 2019 – 2020
  - Banking Ombudsman Awards for 2014 – 2015
  - Banking Ombudsman Awards for 2015 – 2016
  - Banking Ombudsman Awards for 2016 – 2017
  - Banking Ombudsman Awards for 2017 – 2018
  - Banking Ombudsman Awards for 2018 – 2019
  - Grievance Redressal
  - Citizen’s Charter
  - Complaint Analysis – FY 2022-2023
  - Complaint Analysis for FY 2023-2024
  - Complaints Analysis 2009-2010
  - Complaints Analysis 2010-2011
  - Complaints Analysis 2011-2012
  - Complaints Analysis 2012-2013
  - Complaints Analysis 2013-2014
  - Complaints Analysis 2014-2015
  - Complaints Analysis 2015-2016
  - Complaints Analysis 2016-2017
  - Complaints Analysis 2017-2018
  - Complaints Analysis 2018 to 2019
  - Complaints Analysis 2019-2020
  - Complaints Analysis 2020 to 2021
  - Complaints Analysis 2021-2022
  - Depository Participant Investor Complaints Data – Apr 2022
  - Depository Participant Investor Complaints Data – Feb 2022
  - Depository Participant Investor Complaints Data – Jan 2022
  - Depository Participant Investor Complaints Data – Mar 2022
  - Depository Participant Investor Complaints Data – May 2022
  - Depository Participant Investor Complaints Data – April 2023
  - Depository Participant Investor Complaints Data – December 2022
  - Depository Participant Investor Complaints Data – February 2023
  - Depository Participant Investor Complaints Data – January 2023
  - Depository Participant Investor Complaints Data – June 23
  - Depository Participant Investor Complaints Data – March 2023
  - Depository Participant Investor Complaints Data – May 2023
  - Depository Participant Investor Complaints Data November 2023
  - Depository Participant Investor Complaints Data October 2023
  - Depository Participant Investor Complaints Data September 2023
  - Depository Participant Investor Complaints Data: Aug 22
  - Depository Participant Investor Complaints Data: July 22
  - Depository Participant Investor Complaints Data: Jun 2022
  - Depository Participant Investor Complaints Data: Sep 22
  - Depository Services: Escalation Matrix for Investors
  - Disclosure of complaints for Custodian – April 2023
  - Disclosure of complaints for Custodian – July 2023
  - Disclosure of complaints for Custodian – May 2022
  - Disclosure of complaints for Custodian – May 2023
  - Disclosure of complaints for Custodian – October 2022
  - Disclosure of complaints for Custodian – Apr 2022
  - Disclosure of complaints for Custodian – August 2022
  - Disclosure of complaints for Custodian – Dec 2021
  - Disclosure of complaints for Depository Participant – January 2023
  - Disclosure of complaints for Custodian – December 2022
  - Disclosure of complaints for Custodian – Feb 2022
  - Disclosure of complaints for Custodian – February 2023
  - Disclosure of complaints for Custodian – Jan 2022
  - Disclosure of complaints for Custodian – January 2023
  - Disclosure of complaints for Custodian – July 2022
  - Disclosure of complaints for Custodian – June 2022
  - Disclosure of complaints for Custodian – June 2023
  - Disclosure of complaints for Custodian – Mar 2022
  - Disclosure of complaints for Custodian – March 2023
  - Disclosure of complaints for Custodian – November 2022
  - Disclosure of Complaints for Custodian – September 2022
  - Disclosure of complaints for Depository Participant – April 2023
  - Disclosure of complaints for Depository Participant – December 2022
  - Disclosure of complaints for Depository Participant – July 2023
  - Disclosure of complaints for Depository Participant – May 2023
  - Disclosure of complaints for Depository Participant – November 2022
  - Disclosure of complaints for Depository Participant – October 2022
  - Disclosure of complaints for Depository Participant – Apr 2022
  - Disclosure of complaints for Depository Participant – August 2022
  - Disclosure of complaints for Depository Participant – Feb 2022
  - Disclosure of complaints for Depository Participant – February 2023
  - Disclosure of complaints for Depository Participant – Jan 2022
  - Disclosure of complaints for Depository Participant – July 2022
  - Disclosure of complaints for Depository Participant – June 2022
  - Disclosure of complaints for Depository Participant – Mar 2022
  - Disclosure of complaints for Depository Participant – May 2022
  - Disclosure of Complaints for Depository Participant – September 2022
  - Disclosure of complaints for Depository Participant –June 2023
  - Disclosure of complaints for Depository Participant March 2023
  - Disclosure of complaints for Designated Depository Participant – December 2022
  - Disclosure of complaints for Designated Depository Participant – January 2023
  - Disclosure of complaints for Designated Depository Participant – October 2022
  - Disclosure of complaints for Designated Depository Participant – Apr 2022
  - Disclosure of complaints for Designated Depository Participant – April 2023
  - Disclosure of complaints for Designated Depository Participant – August 2022
  - Disclosure of complaints for Designated Depository Participant – Feb 2022
  - Disclosure of complaints for Designated Depository Participant – February 2023
  - Disclosure of complaints for Designated Depository Participant – Jan 2022
  - Disclosure of complaints for Designated Depository Participant – July 2022
  - Disclosure of complaints for Designated Depository Participant – July 2023
  - Disclosure of complaints for Designated Depository Participant – June 2022
  - Disclosure of complaints for Designated Depository Participant – June 2023
  - Disclosure of complaints for Designated Depository Participant – Mar 2022
  - Disclosure of complaints for Designated Depository Participant – March 2023
  - Disclosure of complaints for Designated Depository Participant – May 2022
  - Disclosure of complaints for Designated Depository Participant – May 2023
  - Disclosure of complaints for Designated Depository Participant – November 2022
  - Disclosure of Complaints for Designated Depository Participant – September 2022
  - Disclosure of complaints for Designated Depository Participant (DDP) – Dec 2021
- Policy & Procedures
  - Client Rights Policy
  - Limited Liability Policy
  - Appointment of Statutory Auditors Policy
  - Co Lending Policy
  - Dormant Account – List of Acceptable Document
  - Nomination and Settlement Policy for lockers
  - Investor Charter in respect of India Research Analyst (RA)
  - Investor Charter – Private Placement of Non Convertible Securities
  - Investor Charter – Private Placement of Municipal Debt Securities
  - Investor Charter – Merchant Banker for Primary Market Issuance & Exit options
  - Enhancing Awareness
  - Collection or Recovery Agencies
  - Govt Notification on INR 1000 and 500 notes
  - Public Issue of Debentures of L&T Finance Ltd
  - Caution Against Fictitious Offer: RBI Press Release
  - Collection of Dues and Repossession of Security Policy
  - DSA Code Of Conduct
  - RBI Monetary Museum
  - Issuance of DD/PO/RTGS and NEFT
  - Exchange Earner’s Foreign Currency
  - Regulatory Bulletin – Overseas forex trading
  - Latest Marginal Cost of Funds Based Lending Rate (MCLR)
  - BCSBI Code of Bank’s Commitment to Customers
  - Auction Sale of Properties Under the Possession of Bank
  - SEBI Circular on issuance of securities in dematerialised form
  - BE(A)WARE – A Booklet on Modus Operandi of Financial Frauds
  - Investor Grievance – Private Placement of Non-Convertible Securities December 2024
  - Investor Grievance – Private Placement of Municipal Debt Securities December 2024
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – May 2022
  - Investor Grievance – Investor Complaints Data on Private Placement of Non-Convertible Securities – May 2022
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – Apr 2022
  - Investor Grievance – Investor Complaints Data on Private Placement of Non-Convertible Securities – Mar 2022
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – Mar 2022
  - Investor Grievance – Investor Complaints Data on Private Placement of Non-Convertible Securities Apr 2022
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities
  - Deceased depositors policy
  - Compensation Policy
  - Standard Chartered Bank – Model Policy on Bank Deposits
  - RBI withdraws circulation of INR 2000 Notes
  - Investor Grievance – Private Placement of Non-Convertible Securities November 2024
  - Investor Grievance – Private Placement of Non-Convertible Securities October 2024
  - Investor Grievance – Private Placement of Non-Convertible Securities September 2024
  - Investor Grievance – Private Placement of Non-Convertible Securities August 2024
  - RBI Alert List in relation to Unauthorised Foreign Exchange Transactions
  - Investor Grievance – Private Placement of Non-Convertible Securities July 2024
  - Investor Grievance – Private Placement of Non-Convertible Securities June 2024
  - Investor Grievance – Private Placement of Non-Convertible Securities May 2024
  - Investor Grievance – Private Placement of Non-Convertible Securities April 2024
  - Investor Grievance – Private Placement of Non-Convertible Securities March 2024
  - Investor Grievance – Private Placement of Non-Convertible Securities Feb2024
  - Investor Grievance – Private Placement of Non-Convertible Securities Jan2024
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – Dec 2022
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – October 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – October 2023
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – September 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – September 2023
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – June 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – June 2023
  - Policy On Inoperative Accounts And Unclaimed Deposit
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – Feb 2023
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – Jan 2023
  - Penalty Clause – For inaccurate information in CRS/FATCA
  - Sub‐Committee on MSME to create a structured mechanism for the MSE sector
  - SEBI Online resolution of disputes in the Indian Securities Market
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities July 2022
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – Sept 2022
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – Oct 2022
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – Nov 2022
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – June 2022
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – Dec 2022
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – August 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – August 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – July 2023
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – July 2023
  - SEBI vide circular SEBI/HO/MIRSD/FATF/P/CIR/2023/0144 dated 11th August 2023- How can investors update their KYC status to “KYC Validated”
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – Sept 2022
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – Oct 2022
  - Investor Grievance – Investor Complaints Data on Private Placement of Non-Convertible Securities – June 2022
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – July 2022
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – August 2022
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – Mar 2023
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – April 2023
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – May 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – August 2022
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – April 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – Mar 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – Feb 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – Jan 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – May 2023
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – April 2025
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – April 2025
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – May 2025
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – May 2025
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – June 2025
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – June 2025
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – July 2025
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – July 2025
  - Complaint Filing – SCORES & ODR File
  - Grievance Redressal Policy, India
  - SEBI Minimum Mandatory Terms and Conditions
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – August 2025
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – August 2025
  - Escalation Matrix – Investor Grievance
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – September 2025
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – September 2025
  - 100 days 100 pays – Restitution of Rights on Deposits
  - Enhancing Our Anti-Money Laundering Procedures
  - Information on SEBI Registered Research Analyst (RA)
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – December 2023
  - Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – November 2023
  - Investor Grievance – Investor Compliants Data on Private Placement of Non-Convertible Securities – November 2023
  - Investor Grievance – Private Placement of Municipal Debt Securities April 2024
  - Investor Grievance – Private Placement of Municipal Debt Securities August 2024
  - Investor Grievance – Private Placement of Municipal Debt Securities Feb2024
  - Investor Grievance – Private Placement of Municipal Debt Securities Jan2024
  - Investor Grievance – Private Placement of Municipal Debt Securities July 2024
  - Investor Grievance – Private Placement of Municipal Debt Securities June 2024
  - Investor Grievance – Private Placement of Municipal Debt Securities March 2024
  - Investor Grievance – Private Placement of Municipal Debt Securities May 2024
  - Investor Grievance – Private Placement of Municipal Debt Securities November 2024
  - Investor Grievance – Private Placement of Municipal Debt Securities October 2024
  - Investor Grievance – Private Placement of Municipal Debt Securities September2024
  - Disclosure of complaints SEBI’s Investor charter for research analysts
- Product Related Information
  - Fair Practices Code
  - Revised Validity Period of Cheques, Drafts & Banker’s Cheques
  - KYC
  - Standard Chartered Bank – Model Policy on Bank Deposits
  - Indian Depository Receipts: Headroom & Significant Redemption
  - Discontinued Outsourced Service Providers from the Bank
  - Cheque Collection Policy
  - Digital Services Scheduled Downtime
  - Security Tips
  - Enhancing Our Anti-Money Laundering Procedures
  - Claiming Unclaimed Deposit or Activating Inoperative Account
  - Withdraw Upto 95% of Your Linked TD Value in 2-in-1 Deposit
  - Is your Cheque Book CTS-2010 Compliant
  - Details on Card Not Present (CNP) Transactions on Credit Card
  - IFSC Code for Erstwhile American Express Bank
  - Business Continuity Management
  - Facilities for Senior Citizens
  - Security Notice: Fingerprint Sensor Issue on Samsung Devices
  - FX Clear Retail – Details and FAQs
  - Appeal from IBA – Help Each Other, Help India
  - Retail Term Loans – Moratorium Update COVID-19
  - IBA Circular – Pradhan Mantri Garib Kalyan
  - Credit Card – Moratorium Update COVID-19
  - Corporate & Institutional and Commercial Banking – COVID-19 Regulatory Package
  - Overdraft – Moratorium Update COVID-19
  - Business and Trade Working Capital – COVID 19 update
  - Doorstep banking for Senior citizens and Differently abled clients
  - Payment to PM CARES Fund
  - Retail Term Loans: Moratorium Update June 2020 – August 2020
  - Corporate & Institutional and Commercial Banking – COVID-19 Regulatory Package Revised
  - Emergency Credit Line Guarantee Scheme (ECLGS) offering by Standard Chartered Bank
  - Business and Trade Working Capital – COVID 19 Regulatory Package update (Jun-Aug deferment)
  - Atal Pension Yojana
  - Ex Gratia Relief as per Central Government guideline for Retail Bank
  - Receivables Purchase Terms
  - Emergency Credit Line Guarantee Scheme (ECLGS) by Standard Chartered Bank- Corporate Commercial & Institutional Banking
  - Important Notification related to you cheque payment – Positive Pay
  - Policy on Resolution Framework 2.0 for COVID-19 related stress for Small Businesses & MSMEs in Corporate Commercial & Institutional Banking
  - Policy and FAQs on restructuring of credit facilities of CPBB under resolution-framework 2.0
  - Credit Guarantee scheme for MFI – NCGTC
  - Issuance of DD/PO/RTGS and NEFT for Corporate Clients
  - Safe Deposit Locker Management Policy
  - Charge Levy on Non-Maintenance of Monthly Average Balance – Process
  - Prudential norms on Income Recognition, Asset Classification and Provisioning pertaining to Advances–Commercial, Corporate & Institutional Banking
  - Standard Chartered Bank Credit Card Conduct and Issuance Policy
  - Urgent: KYC Status of Your Account
  - Interest Rates Range
  - Savings Account Interest Rates Change September 2019
  - Revision of Standard Chartered Private Visa Infinite Debit Card Benefits
  - Revision of Standard Chartered Priority Visa Infinite Debit Card Benefits
  - Revision of Standard Chartered Prime Debit Card Benefits
  - Revision of Standard Chartered Premium Debit Card Benefits
  - Revision of Standard Chartered Platinum Debit Card Benefits
  - Revision of Standard Chartered Platinum Rewards Debit Card Benefits
  - Revision of Standard Chartered Employee Banking Platinum Debit Card Benefits
  - UPI Merchant Payments Campaign : Terms & Conditions
  - Credit Card System Upgrade : FAQs
  - Emergency Credit Line Guarantee Scheme – Commercial Banking
  - IMPORTANT NOTICE FOR SAVINGS ACCOUNTS
  - Product Related Information
  - Interest Rates, Service Charges and Fee – Schedule of charges
- Business Continuity Management
- Important Notification on Tax Deducted at Source (TDS) for cash withdrawal
- Caution Against Fictitious Offer: RBI Press Release
- Important Notification related to you cheque payment – Positive Pay
- Charge Levy on Non-Maintenance of Monthly Average Balance – Process
- Cheque Collection Policy
- Citizen’s Charter
- Claiming Unclaimed Deposit or Activating Inoperative Account
- Client Rights Policy
- Co Lending Policy
- Collection of Dues and Repossession of Security Policy
- Collection or Recovery Agencies
- Commission Master for Insurance Products
- Commission master for Investment Products
- Compensation Policy
- Complaint Analysis – FY 2022-2023
- Complaint Analysis for FY 2023-2024
- Complaints Analysis 2009-2010
- Complaints Analysis 2010-2011
- Complaints Analysis 2011-2012
- Complaints Analysis 2012-2013
- Complaints Analysis 2013-2014
- Complaints Analysis 2014-2015
- Complaints Analysis 2015-2016
- Complaints Analysis 2016-2017
- Complaints Analysis 2017-2018
- Complaints Analysis 2018 to 2019
- Complaints Analysis 2019-2020
- Complaints Analysis 2020 to 2021
- Complaints Analysis 2021-2022
- Corporate & Institutional and Commercial Banking – COVID-19 Regulatory Package
- Corporate & Institutional and Commercial Banking – COVID-19 Regulatory Package Revised
- Credit Card – Moratorium Update COVID-19
- Credit Guarantee scheme for MFI – NCGTC
- Deceased depositors policy
- Depository Participant Investor Complaints Data – Apr 2022
- Indian Depository Receipts: Headroom & Significant Redemption
- Depository Participant Investor Complaints Data – Feb 2022
- Depository Participant Investor Complaints Data – Jan 2022
- Information on SEBI Registered Research Analyst (RA)
- Inoperative Accounts
- Depository Participant Investor Complaints Data – Mar 2022
- Depository Participant Investor Complaints Data – May 2022
- Interest Rates Range
- Depository Participant Investor Complaints Data – April 2023
- Depository Participant Investor Complaints Data – December 2022
- Interest Rates, Service Charges and Fee – Schedule of charges
- Investment Services Terms and Conditions
- Depository Participant Investor Complaints Data – February 2023
- Investor Charter – Merchant Banker for Primary Market Issuance & Exit options
- Depository Participant Investor Complaints Data – January 2023
- Investor Charter – Private Placement of Municipal Debt Securities
- Depository Participant Investor Complaints Data – June 23
- Investor Charter – Private Placement of Non Convertible Securities
- Depository Participant Investor Complaints Data – March 2023
- Investor Charter for Custodian
- Depository Participant Investor Complaints Data – May 2023
- Investor Charter for Depository and Depository Participants – CDSL
- Depository Participant Investor Complaints Data November 2023
- Investor Charter for Depository and Depository Participants – NSDL
- Depository Participant Investor Complaints Data October 2023
- Investor Charter for Designated Depository Participants
- Depository Participant Investor Complaints Data September 2023
- Investor Charter in respect of India Research Analyst (RA)
- Depository Participant Investor Complaints Data: Aug 22
- Depository Participant Investor Complaints Data: July 22
- Investor Grievance – Investor Complaints Data for Private Placements of Municipal Debt Securities – December 2023
- Depository Participant Investor Complaints Data: Jun 2022
- Depository Participant Investor Complaints Data: Sep 22
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